Terms & Condition
Welcome to Closs Hair’s website. These Terms and Conditions govern your use of our website, including any transactions or purchases made through it. By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully.
Intellectual Property
a. All content, including text, graphics, images, logos, and product descriptions, on this website is the property of Closs Hair and is protected by applicable intellectual property laws. You may not use, modify, distribute, or reproduce any content without our prior written consent.
b. You may use our website for personal, non-commercial purposes only. Any unauthorised use of our website or its content may violate copyright laws, trademarks, and other applicable regulations.
Product Information
a. We strive to provide accurate and up-to-date information about our products on our website. However, we do not warrant that the product descriptions, images, or other content on our website are error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to modify or update information at any time without prior notice.
b. The colours and textures of our products may vary slightly from the images displayed on our website due to individual monitor settings and natural variations in the materials.
Pricing and Payments
a. All prices displayed on our website are in GBP (British Pound Sterling) and are subject to change without notice. We make every effort to ensure accurate pricing, but in the event of a pricing error, we reserve the right to cancel or refuse any orders placed at the incorrect price.
b. Payments for orders placed through our website are processed securely. We accept the forms of payment specified on our website. By providing your payment information, you represent and warrant that you are authorised to use the payment method and that the information provided is accurate and valid.
Shipping and Returns
a. We offer shipping to locations within the United Kingdom. Shipping times and costs may vary
depending on the destination and selected shipping method. We are not responsible for any customs duties, taxes, or fees imposed by the recipient’s country.
b. For returns and exchanges, please refer to our separate Return Policy, which outlines the conditions and procedures for returning or exchanging products purchased through our website.
Privacy and Personal Information
a. We collect and process personal information in accordance with our Privacy Policy. By using our website, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.
Limitation of Liability
a. To the maximum extent permitted by law, Closs Hair and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website, products, or services.
b. We do not warrant that our website will be error-free, secure, or continuously available. We reserve the right to suspend or terminate access to our website at any time and without notice.
Governing Law and Dispute Resolution
a. These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or relating to these Terms and Conditions or your use of our website shall be resolved exclusively in the courts of England and Wales.
Modifications to Terms and Conditions
a. We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms and Conditions periodically for updates.
Image Rights
a. Any images, photographs, or visual content uploaded or submitted by users to our website or associated platforms grant Closs Hair a non-exclusive, royalty-free, worldwide, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media or format.
b. By uploading or submitting images or visual content, you represent and warrant that you have the necessary rights, permissions, and consents to grant Closs Hair the aforementioned rights to use such content.
Faulty Goods
a. In the event that you receive faulty or damaged goods, please notify us within [number of days] days of receiving your order. We will provide instructions on returning the faulty item(s) and offer a replacement, repair, or refund according to our Return Policy.
b. Please note that any damage resulting from misuse, improper care, or normal wear and tear is not considered a fault and may not be eligible for a return or refund
By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of